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July 17, 2024

The Essential Role of IT in Business with Brian Strong

The Essential Role of IT in Business with Brian Strong

In this episode of Connect the Knox, host Julia Hurley interviews TenHats CEO Brian Strong. They explore his career journey from various sales roles to his current position in IT and data center services. Brian explains the role of TenHats in...

In this episode of Connect the Knox, host Julia Hurley interviews TenHats CEO Brian Strong. They explore his career journey from various sales roles to his current position in IT and data center services. Brian explains the role of TenHats in providing essential IT infrastructure and support for businesses in Knoxville, highlighting the city’s growth as a tech and energy hub. They discuss the increasing demand for power, potential solutions like nuclear energy, and Knoxville's future prospects. The episode concludes with a rapid-fire round about Brian's favorite local spots, emphasizing the city's community and business appeal.
 
 

Show Highlights:

(00:00) - Intro
(00:43) - Brian’s Business Background
(02:03) - Knoxville’s Railroad Industry
(04:06) - Julia’s Fate Encounter with Brian
(04:48) - Brian’s Path to TenHats
(06:47) - Learning From Prior Small Business Experiences
(10:40) - Explaining TenHat and Its Services
(11:09) - Plans for Future Expansion
(12:41) - Ad - Just Homes Group
(13:11) - The Energy Industry and Knoxville’s Growth
(16:22) - The Local Future of Nuclear Energy
(18:23) - Knoxville as a Tech Hub
(21:17) - Rapid Fire Round
(23:36) - Where You Can Find Brian’s Business
 
 
Links Referenced:
TenHat’s Website: https://tenhats.com/
Brian’s email: brian.strong@tenhats.com
 
 
Connect with ConnectTheKnox
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- Buy or Sell a home in Knoxville -
Transcript
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Welcome, everybody, to another episode of Connect the Knox.

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I'm your host, Julia Hurley, connecting Knoxville to the nation.

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Today with us is a gentleman that I did not know that I knew

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for a long time until we actually re met each other at an event.

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We'll get into that story in a minute.

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Brian Strong with 10 hats.

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And I'm going to let him explain all of this to you.

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It went way over my head, which means that he has gone way above

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and beyond our, our original training courses from Sandler Sales.

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Brian, thank you so much for being here with us today.

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Well, thanks, Julia, for having me.

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Yes, of course.

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So let's start with Knoxville.

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How did we end up in Knoxville?

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Tell us our history and roots of Knoxville, a little bit about

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your company after that, and then we'll just take it from there.

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All right.

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Yeah.

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So I was actually born in Dupuyt, Kentucky.

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My mom and dad moved from, dad started at Oak Ridge National Lab, before

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that moved to Paducah, and then, uh, we, I lived 4 years in California in

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5th, grade, and then moved here 4 days before I started here at high school.

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And so I've been here ever since.

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While I was in college, I was a finance major, started doing a little

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bit of a, um, financial planning and really decided that I didn't

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want the responsibility of picking stocks for people that would

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ultimately end up in their, Retirement being successful or the demise.

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So I just, I didn't want to watch the stock market every day.

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I got into, uh, sales.

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So it's kind of funny.

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My first sales job, I sold railroad material, actual

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rails, you know, spikes and turnouts and stuff like that.

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And then from there, well, went on to, uh, like telecom and then into IT.

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So I was kind of, you know, finding it kind of funny.

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From the same point of my career, I was, you know, Heavy industrial or some

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of the very first technologies, old technologies of just a railroad system

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and all the way up into, you know, kind of, um, leading edge technology.

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How inter So, this is one of those conversations that

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I have when people bring me something new that I don't

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It's an industry that obviously needs to sell things.

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You can put it in your head that obviously somebody has

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to do that job, but you never think somebody in Knoxville

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goes around and sells railroad equipment and ties.

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You just immediately somehow magically think that the old

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school Rockefeller family has their own little railroad

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existence place and that's where it all comes from.

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Oh yeah, that's exactly right.

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It was, uh, it was, it was fascinating.

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Uh, you know, we sold some new rail that we mainly sold used rail.

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That was the craziest thing.

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They would tear up old rail lines and then they

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would, you know, put it in different places.

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It was, it was fascinating.

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I liked it just because, you know, I like trains.

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I mean, what little boy doesn't like trains and stuff like that?

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So, you know, and I was, I was getting to live that as an, as an adult.

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So that was, that was fun.

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I traveled, I traveled all the time.

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I was in 17 states and a year and a half or something like that.

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That's

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amazing.

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So you left that industry and you came back home?

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Yeah.

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So I was here in Knoxville.

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It was actually called Unitrack at the time, and then I got into, uh, it was

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more in industrial sales, and I had a Sunday school teacher that I wanted to

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learn hardcore sales or whatnot, and he had a manager that was in the telecom.

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I didn't care what industry it was.

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It just happened to be in the telecom industry.

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And, uh, he was a very pivotal role in my career.

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His name was Jake Soudan.

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And, uh, he just taught me the diligence of cold

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calling and, you know, just getting out there.

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I mean, if you were in the office too long, he'd kick you out and, you know, it

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was just, uh, you know, the follow up and all these kinds of different things.

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And then, uh, from there, what was, uh, I was pretty successful

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and I got recruited to, uh, a technology firm, RM Technologies.

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Around 2005, you know, that's kind of where

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I got into the, you know, really IT business.

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That company became Claris Networks, and

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so I worked there for six and a half years.

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Um, that's actually where we met.

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I mean, you know, you know, um, a few years ago.

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I know this is a side story from our story.

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This morning we went to an event and there was another gentleman there

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standing there and as soon as I walked up to the table to pick up

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my name tag and I've been a member of this organization for going on

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now this is our third year and this is the first time I've seen him

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there and he goes Julia Hurley and I was like Sandler Sales Training.

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I knew that guy the minute I was like oh my god this

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was 25 years ago and I still when I saw you I was like

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we already know each other you know so it's so odd.

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It was not that long ago or at least let's lie and say it wasn't that long ago.

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It feels like it, friend.

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It does.

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Okay, that's true.

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I like that.

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That's too funny.

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So yeah, that's where we met.

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And then I left Claris in 2012, and I started a company, uh, called

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Vendor Registry, which was a, um, uh, we did a registration, um, platform.

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We help run purchasing departments for public entities, so cities,

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counties, local government, you know, all kinds of different

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local governments and we built that company, um, you know, for a

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number of years and we had 600 governments all across the country.

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Using that platform.

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Um, and it sold to, sold in 2020.

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Yeah.

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So we became the, we were the sixth largest, uh,

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registration system in the country for public procurement.

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We got bought by like number two and then they bought

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a couple other ones and they became number one.

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So it, it was really good success story that we have there.

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And, uh, even.

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Chris VanDeek, my partner at Vendor Registry, he

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still works for the company and still doing that.

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So, and then in, roughly in 2020, I did a short

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stint at RDI Technologies and then SH Data Tech.

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That's prior to 10 Habs.

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And there was a bunch of, uh, there were several CLRES folks that were there.

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They started recruiting me back in.

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They were just having some issues of scale and sales and marketing.

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The company was partially owned at the time by Covenant Health.

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And so they had a, we had a, 10, 000 foot datacenter.

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Here is the first datacenter built in this area in 20 years.

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They just needed, you know, some leadership and some

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guidance from the sales and marketing standpoint.

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I actually called them nodes again when I was just like, I'm not interested.

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Claris was, you know, for those people that are

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familiar with it, it was lightning in a bottle.

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We had, uh, it was just a great success, a great run.

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It was a lot of fun.

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And it's just like, could you rebuild that again?

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And lightning strike twice.

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Um, so.

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It took them a little bit to convince me, and so I did finally come over here.

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The company, one thing is that small businesses have trouble with,

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they get to a certain level, and then they can't grow past that.

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And so, through the experience of Claris, we

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were 2008 2009, when the economy hit the skids.

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We went from, I think it was like, 55, 60 employees down

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to like 23 in like 90, 120 days, something like that.

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I mean, it was all our projects dried up and Larry Bodie was the CEO at the

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time and he goes, hey, you know, that was a time too when You lost your job.

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You couldn't find one.

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I mean, it was, it was terrible.

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We were bleeding learning and just Larry and the leadership, like,

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and I really rallied the team goes, hey, you guys are all handpicked,

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you know, we're going to have to change our process procedures,

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you know, we're going to have to do a bunch of different things.

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But if you guys just stick with me.

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You know, we can grow.

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We can get out of this.

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We have the customer base.

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We have the cash flow.

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We just got to, we just got to be better at

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what we do and efficient with fewer people.

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And so going through that experience really led us to a different plateau

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and, you know, even beyond what we actually want to do here at Synapse.

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But you know, they became one of the top 10 largest MSDs.

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in the country when they sold.

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You know, that experience helped me over here at Tin Hats to really break

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through that barrier of the small business, really, you know, Covenant

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was really good about letting me recruit my team and put those people

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in place that we could build an organization to scale and to grow and

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Over the last three years, we've actually grown by like 500 percent.

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Ryan, you're killing it down there in Knoxville.

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We're doing, you know, we're doing very well.

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And, uh, you know, we always have room to grow.

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And, uh, you know, we're, you know, the one

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thing about us is that we're never content.

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Where we are today is not where we're going to be tomorrow.

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And we're always, you know, progressing forward.

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So, um, you know, to get better and better, you just, you know, every

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company's got its problems and, you know, we get them all fixed.

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I mean, our, you know, what we say is our goal is for our clients is

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that, you know, uh, uh, Our goal is for them to never call with an issue.

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Um, is that achievable?

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Probably not.

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But every, every time we strive to get a little bit closer to

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that, our ticket count goes down, the reliability goes up, you

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know, it's a symbiotic relationship where it's good for the

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client, it's good for the company, and we all can win together.

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Over my head.

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It's not a, it's not an industry I'm actually familiar with in

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any capacity at all outside of The generalization of it, and I'm

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going to bet the people listening to this podcast are considering

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relocating to the market, possibly employment in the market.

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Explain it.

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Yeah, so basically what, uh, TenHat is two

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different companies kind of rolled up into one.

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We actually have a data center where we house servers.

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And so we have lots of internet connectivity.

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We have a lot of redundancy in here.

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So if the power goes out, we've got generator backup and UPS and all that stuff.

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If you have an industry moving into town, it's a very unique asset.

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It's one of the 16 major assets that a

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community needs is like good IT infrastructure.

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And so that's what we provide for, um, you know,

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larger companies to be able to house their servers.

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Also, um, on the MSP side, we're an IT firm, consulting firm.

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So we'll, people can, so the 10 hats is, it's emblematic, right?

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So if, you know, if you're a small business, you know, IT usually rolls up to

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somebody in accounting and finance, and they're wearing multiple hats, right?

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You know, trying to juggle all the different

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things that happens in a small business, right?

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And so for us, we can take on that IT hat, and you can outsource your IT

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to us, and we'll, we have helpdesk, we can help with all the equipment,

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make sure your email runs, backups, and all those kind of different things.

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And if you're a larger company, Uh, the way we look at it, too,

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is that you may have, you may have an IT staff, and they're

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proficient at, like, six of the ten different functions of IT.

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But we can come along beside them and take those other four

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to help the company be, you know, successful and well rounded.

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We partner with, um, a lot of, uh, larger

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companies here in town that have IT staff.

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Half of our customers, Have IT staff, you know, right now.

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They could have one to, we have one that has a couple dozen.

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Yeah, so it's kind of, we kind of fit in that niche,

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kind of wherever, kind of morphed to whatever we need.

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So that's really interesting.

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Genuinely, because I'm a business owner, and I've been a

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business recruiter, and I've worked with Chambers, I still

224
00:11:15,604 --> 00:11:20,035
don't even know the 16 things that companies truly look for.

225
00:11:20,155 --> 00:11:22,905
Knoxville is just so well suited for everything, but I would assume

226
00:11:22,905 --> 00:11:27,740
that being the technology corridor, As we are at this point in our, our

227
00:11:27,980 --> 00:11:31,900
tenure as Knoxville, that is something that would be high on that list,

228
00:11:31,900 --> 00:11:34,629
especially now that we have Amazon and things along that nature that

229
00:11:34,629 --> 00:11:38,240
really, really, really need their IT department come heck or high water.

230
00:11:38,510 --> 00:11:39,309
It's gotta be up.

231
00:11:39,310 --> 00:11:40,110
It's gotta be running.

232
00:11:40,110 --> 00:11:41,379
The information's gotta be there.

233
00:11:41,380 --> 00:11:42,539
The servers have to run.

234
00:11:42,669 --> 00:11:46,550
How big is your facility and do you have plans to keep growing that?

235
00:11:46,980 --> 00:11:47,280
Yeah.

236
00:11:47,280 --> 00:11:50,989
So, I mean, basically our facility is, uh, 10, 000 square

237
00:11:50,989 --> 00:11:55,110
feet, so we can hold roughly 400 racks of equipment.

238
00:11:55,270 --> 00:11:59,400
We have, you know, in the data center world, it's really the amount of power.

239
00:11:59,410 --> 00:12:00,439
It's, it's interesting.

240
00:12:00,449 --> 00:12:01,959
It's the amount of power you can pull into the

241
00:12:01,959 --> 00:12:06,950
facility as AI comes on the scene a lot more.

242
00:12:07,275 --> 00:12:12,935
Those servers that do AI actually consume a lot more power than your traditional

243
00:12:12,995 --> 00:12:16,995
servers that we, you know, use for running disturb scene or business operations.

244
00:12:17,154 --> 00:12:21,474
So we had two 10 megawatt feeds from both sides.

245
00:12:21,484 --> 00:12:24,584
So we had, we're actually in two different power grids, but, you know, two

246
00:12:24,585 --> 00:12:28,510
different substations that are, Powered by two different sets of power plants.

247
00:12:28,880 --> 00:12:29,800
It's pretty unique.

248
00:12:29,820 --> 00:12:33,190
So yeah, I mean, we can, we could expand if we, we needed to the

249
00:12:33,190 --> 00:12:36,890
footprint of like the floor space, but the biggest limiting factor

250
00:12:36,890 --> 00:12:41,120
of any data center is the power it can deliver to the floor.

251
00:12:41,450 --> 00:12:45,619
We all know that real estate is location, location, location.

252
00:12:46,265 --> 00:12:50,195
Our team at Just Homes Group has the true expertise,

253
00:12:50,555 --> 00:12:53,715
pairing buyers and sellers with the right opportunities.

254
00:12:54,805 --> 00:12:57,944
Whether you're looking to buy or sell a home right here

255
00:12:57,944 --> 00:13:03,785
in Knoxville, Lenoir City, Clinton, or Farragut, we have

256
00:13:03,794 --> 00:13:07,095
the expertise throughout every Knoxville surrounding area.

257
00:13:08,175 --> 00:13:10,005
Call Just Homes Group today.

258
00:13:11,235 --> 00:13:14,385
So I remember one of my very first real estate deals, uh, was a

259
00:13:14,385 --> 00:13:17,625
purchase for Lenore City Utility Board for a substation off North Shore.

260
00:13:17,715 --> 00:13:20,425
And I remember they had rolling blackouts during that time.

261
00:13:20,745 --> 00:13:25,295
It was either during the construction of, or right after the construction

262
00:13:25,295 --> 00:13:27,685
of, the Target Shopping Center, and I remember this happening.

263
00:13:28,215 --> 00:13:32,985
Just this entire power grid meltdown of making sure that as

264
00:13:32,985 --> 00:13:36,615
we continue to grow, there are substations to get electricity

265
00:13:36,744 --> 00:13:39,505
and being as where we are, you know, lucky that we have TVA

266
00:13:39,505 --> 00:13:41,935
and all the things that we have that bring in our electricity.

267
00:13:41,935 --> 00:13:44,415
We create a large amount of our own electricity.

268
00:13:44,635 --> 00:13:46,995
Where do you see that entire industry going?

269
00:13:47,105 --> 00:13:50,535
Because I have the feeling that it's going to, you're going to need to continue

270
00:13:50,535 --> 00:13:54,155
to grow as Knoxville continues to grow and brings these larger industries in.

271
00:13:54,385 --> 00:13:56,005
And you'll need more power.

272
00:13:56,115 --> 00:13:59,055
Where is this, is there like a conjuncture with TVA?

273
00:13:59,495 --> 00:14:01,515
Is it a conjunction with Visit Knoxville, The Chamber?

274
00:14:01,515 --> 00:14:02,725
How does that all work for you?

275
00:14:03,045 --> 00:14:05,905
So that, I mean, that's a big challenge in our industry today.

276
00:14:05,905 --> 00:14:08,704
I keep talking, this is a subject that keeps coming up.

277
00:14:08,874 --> 00:14:13,405
Power is going to be a limited resource as we move forward.

278
00:14:13,955 --> 00:14:17,560
You know, I mean, I don't, Blame TVA or anything like that.

279
00:14:17,569 --> 00:14:20,810
It's, you know, the forecast of AI that those

280
00:14:20,810 --> 00:14:24,720
servers are consuming four times the amount of power.

281
00:14:24,769 --> 00:14:27,160
There's an estimation over the next two to three years.

282
00:14:27,660 --> 00:14:31,130
That, you know, data centers will consume a 3rd of the power in the world.

283
00:14:31,380 --> 00:14:35,710
And so it's, you know, from a, you know, and when TVA is, you know, or.

284
00:14:36,050 --> 00:14:38,819
A B or any of these, well, it's really TVA doing the power plants.

285
00:14:39,209 --> 00:14:41,370
I mean, they're looking at it at a 10 to 20 year

286
00:14:41,380 --> 00:14:46,430
horizon to build a facility it takes, right?

287
00:14:46,480 --> 00:14:49,900
And then all the regulations and, uh, you know, I mean, from the

288
00:14:49,900 --> 00:14:55,089
political standpoint, you know, there are pressures to be more green

289
00:14:55,299 --> 00:15:00,459
from that standpoint, but the demand of power is exceeding what those

290
00:15:00,709 --> 00:15:04,049
capacities, you know, what those technologies can do at this point.

291
00:15:04,069 --> 00:15:06,859
So we get funny, like, and then we also have.

292
00:15:07,444 --> 00:15:09,795
EVs that are coming on to the scene too, and

293
00:15:09,795 --> 00:15:13,015
they're consuming a lot of, um, power as well.

294
00:15:13,015 --> 00:15:16,995
So we're, it's a, it's a really interesting time where the

295
00:15:17,204 --> 00:15:20,914
regulations are coming down to make it cleaner, which I agree.

296
00:15:21,165 --> 00:15:22,915
I mean, I don't disagree with any of this.

297
00:15:23,085 --> 00:15:26,284
You know, I mean, we want a healthy earth from the standpoint, but

298
00:15:26,564 --> 00:15:30,835
the power demands are increasing and the regulations are squeezing.

299
00:15:30,835 --> 00:15:34,504
So, I mean, it's, Our companies have a, um, um, they're

300
00:15:34,504 --> 00:15:39,160
walking like a tightrope from trying to, uh, fit in millions.

301
00:15:39,160 --> 00:15:42,150
We have, I was talking to a, you know, industry expert, um,

302
00:15:42,409 --> 00:15:45,489
uh, a couple months ago, and they were talking to a data

303
00:15:45,489 --> 00:15:50,000
center operator that went out of one, uh, gigawatt data center.

304
00:15:50,280 --> 00:15:55,180
So on the, if you want to put it in perspective, like in, uh, January

305
00:15:55,180 --> 00:15:59,355
of this year, you know, when we had all the snowstorm, CDA on their

306
00:15:59,415 --> 00:16:05,895
whole entire grid at a high, and it was 34 and some change gigawatts.

307
00:16:06,244 --> 00:16:09,564
So you're thinking about one data center, you know, that has a footprint

308
00:16:09,564 --> 00:16:14,694
of a few hundred thousand square feet is going to take up one of those 35?

309
00:16:14,695 --> 00:16:15,164
That's, that's crazy.

310
00:16:15,415 --> 00:16:16,115
It's insane.

311
00:16:16,245 --> 00:16:20,155
I mean, that's just not, I don't know how, it's, the technology's got to evolve.

312
00:16:20,165 --> 00:16:21,915
Something's got to give at some point.

313
00:16:22,115 --> 00:16:26,365
I have this conversation often with, again, relocations mostly, where

314
00:16:26,365 --> 00:16:29,545
they come from somewhere else and they don't, uh, things are just

315
00:16:29,574 --> 00:16:32,165
different in different places, and Knoxville's one of those places

316
00:16:32,165 --> 00:16:35,584
where we're very familiar with coal, we're familiar with water power,

317
00:16:35,584 --> 00:16:39,495
we're familiar with how to generate electricity because we live in it.

318
00:16:39,750 --> 00:16:43,660
Like we drive past a coal power plant every day and we have nuclear.

319
00:16:43,840 --> 00:16:47,650
I think nuclear is going to be the next, uh, not that it hasn't been popular.

320
00:16:47,650 --> 00:16:50,250
I think there's always a stipulation or whatever.

321
00:16:50,260 --> 00:16:51,560
Um, you know what I'm trying to say.

322
00:16:51,560 --> 00:16:54,740
There's some kind of negativity associated with nuclear power.

323
00:16:54,880 --> 00:16:58,070
However, I understand that the governor's next initiative for the state

324
00:16:58,070 --> 00:17:03,305
of Tennessee is to become The Nuclear Center for Power by the end of 2030.

325
00:17:03,315 --> 00:17:05,454
And I think that initiative has already been put into place.

326
00:17:05,575 --> 00:17:08,004
I think that nuclear energy is going to be one

327
00:17:08,004 --> 00:17:11,815
of the only methods of clean energy left to do.

328
00:17:11,815 --> 00:17:13,724
We can only create so many dams.

329
00:17:13,724 --> 00:17:15,384
We can only run so much water.

330
00:17:15,395 --> 00:17:17,254
We can only burn so much coal.

331
00:17:17,470 --> 00:17:19,240
Heck, we can only dig so much coal.

332
00:17:19,410 --> 00:17:22,610
But I think a lot of people really don't understand where our electricity

333
00:17:22,610 --> 00:17:26,569
comes from and how difficult it truly is to manufacture and at the

334
00:17:26,569 --> 00:17:29,599
levels to keep it as affordable as we have continued to keep it.

335
00:17:29,760 --> 00:17:30,570
No, 100%.

336
00:17:30,570 --> 00:17:34,265
I mean, I think nuclear is, um, you know, is It's a

337
00:17:34,265 --> 00:17:37,355
sustainable, clean, you know, it's a whole lot more.

338
00:17:37,585 --> 00:17:40,725
I mean, there are, there is a stigma from, you know, some of the disasters

339
00:17:40,725 --> 00:17:44,235
back in the, you know, many, many years ago, but that, you know, that

340
00:17:44,485 --> 00:17:48,025
technology and everything, the advancements have grown to make it a lot safer.

341
00:17:48,025 --> 00:17:52,705
I mean, I think France is something like 85 percent plus all nuclear.

342
00:17:52,705 --> 00:17:57,054
I mean, they're very green, friendly, you know, country.

343
00:17:57,054 --> 00:17:57,655
So, I mean, it's.

344
00:17:58,170 --> 00:18:01,250
There's places all around the world that use a whole lot more than we do,

345
00:18:01,270 --> 00:18:04,740
and I think that's a, for me, I think that's a, it's a good path forward.

346
00:18:04,940 --> 00:18:05,650
Yeah, I agree.

347
00:18:05,650 --> 00:18:06,810
I think we're going to see a lot of it.

348
00:18:07,120 --> 00:18:08,670
I think that's definitely going to be something that

349
00:18:08,670 --> 00:18:12,319
you, you and people in your, I mean, you own the company.

350
00:18:12,319 --> 00:18:14,230
I think you're really going to be the forefront of

351
00:18:14,230 --> 00:18:16,610
making those connections, especially with with the new

352
00:18:16,610 --> 00:18:20,740
UT, very specifically geared toward nuclear engineering.

353
00:18:21,015 --> 00:18:23,475
I think there's a reason that Knoxville is going that way.

354
00:18:23,475 --> 00:18:27,755
I feel like that Knoxville wants to be a tech hub, wants to be an energy hub.

355
00:18:28,065 --> 00:18:31,685
And you are, you're literally already in the, in the middle of it.

356
00:18:31,685 --> 00:18:34,984
I can see in the background of your office here, you're

357
00:18:34,995 --> 00:18:38,084
literally in the middle of the growth of Knoxville.

358
00:18:38,084 --> 00:18:40,025
There's a, there's a crane in your window.

359
00:18:40,615 --> 00:18:40,855
Yeah.

360
00:18:40,855 --> 00:18:45,055
We're at the ballpark is being built like right in our back door.

361
00:18:45,055 --> 00:18:47,035
So yeah, the new Smokies stadium.

362
00:18:47,275 --> 00:18:48,295
Yeah, it looks good.

363
00:18:48,565 --> 00:18:50,325
And then on the IT side of it, too, is like

364
00:18:50,325 --> 00:18:52,415
what we're trying to help is businesses.

365
00:18:52,854 --> 00:18:56,544
You know, use technology to, you know, thrive and grow, you

366
00:18:56,544 --> 00:18:59,554
know, it's, it's one of those where in the past technology

367
00:18:59,554 --> 00:19:02,594
was just kind of one of those things that you had to have.

368
00:19:02,594 --> 00:19:06,624
It was kind of a necessary evil where, you know, today's time,

369
00:19:06,774 --> 00:19:10,444
you know, technology is becoming essential and it's a, you know,

370
00:19:10,444 --> 00:19:13,664
it's becoming a competitive advantage on how you use your data.

371
00:19:13,874 --> 00:19:18,804
Um, also, uh, you, you think about this, I mean, I kind of say we're all,

372
00:19:18,924 --> 00:19:22,424
uh, we all run technology companies, they just happen to be in different.

373
00:19:22,715 --> 00:19:23,314
Industry.

374
00:19:23,314 --> 00:19:27,735
So if you think about if you took the technology out of your industry, real

375
00:19:27,735 --> 00:19:31,514
estate, you know, I mean, how could you know, how could you do your business

376
00:19:31,534 --> 00:19:36,145
without, you know, really the NLS printed on paper and stuff like that?

377
00:19:36,145 --> 00:19:39,654
I mean, it would mean it would drastically reduce.

378
00:19:40,035 --> 00:19:41,515
You're a competitive advantage, right?

379
00:19:41,535 --> 00:19:42,575
How do you use social media?

380
00:19:42,575 --> 00:19:43,545
How are we doing this podcast?

381
00:19:43,545 --> 00:19:48,064
I mean, all these different things on how we, uh, advance our businesses,

382
00:19:48,284 --> 00:19:53,614
really tech companies doing, you know, this certain, you know, business aspect.

383
00:19:53,724 --> 00:19:54,014
Yeah.

384
00:19:54,014 --> 00:19:56,894
I think that technology is going to continue to thrive and change.

385
00:19:57,014 --> 00:20:01,314
I see the future of Knoxville being, I believe this, truly

386
00:20:01,314 --> 00:20:04,274
believe we are literally just starting our growth path.

387
00:20:04,500 --> 00:20:06,689
And I think that businesses like yours are

388
00:20:06,689 --> 00:20:08,780
going to continue to want to be in Knoxville.

389
00:20:08,790 --> 00:20:10,530
I feel like since you already have an established

390
00:20:10,530 --> 00:20:13,830
business in Knoxville, that you will have a leg up on that

391
00:20:13,830 --> 00:20:17,150
conversation and those doors to be open for you as you grow.

392
00:20:17,150 --> 00:20:18,970
I know a lot of people that listen to this podcast

393
00:20:18,999 --> 00:20:22,080
are looking for career changes as they move here.

394
00:20:22,340 --> 00:20:25,620
They are talking with us about, hey, we want to be able to work from home.

395
00:20:25,930 --> 00:20:27,770
We need information.

396
00:20:27,780 --> 00:20:29,990
We need, uh, server farms.

397
00:20:30,000 --> 00:20:33,280
We need people to house our information for our large corporations.

398
00:20:33,560 --> 00:20:36,240
I know the Chamber is constantly recruiting for large companies

399
00:20:36,250 --> 00:20:39,190
to come here, and they can't do that without companies like yours.

400
00:20:39,200 --> 00:20:42,490
So even having, having that in our backyard instead of,

401
00:20:42,670 --> 00:20:45,370
plus in Chattanooga or in Nashville and having to rent that

402
00:20:45,370 --> 00:20:48,110
space, having it here locally makes a massive difference.

403
00:20:48,670 --> 00:20:50,280
in the ability for growth.

404
00:20:50,310 --> 00:20:52,800
And I don't know if people really understand that connection.

405
00:20:52,880 --> 00:20:55,100
So thank you for sharing that today.

406
00:20:55,250 --> 00:20:58,020
Um, oddly enough, we've nearly hit our time.

407
00:20:58,290 --> 00:21:01,910
I can talk to you all day about technology and power and how that works.

408
00:21:01,980 --> 00:21:05,299
It's, um, being, you know, a politician for a decade,

409
00:21:05,949 --> 00:21:08,790
energy has always been on, on the conversation.

410
00:21:08,790 --> 00:21:11,780
So I've seen a lot of growth and change in Knoxville,

411
00:21:12,060 --> 00:21:14,840
uh, with the right people in place, we are going places.

412
00:21:14,840 --> 00:21:16,990
And I feel like you're definitely in that place.

413
00:21:17,410 --> 00:21:18,980
And we appreciate you being here.

414
00:21:19,310 --> 00:21:22,170
And I want to take a minute for fire round.

415
00:21:22,290 --> 00:21:23,340
All right, favorite restaurant.

416
00:21:23,350 --> 00:21:24,560
We were talking about this the other day.

417
00:21:24,560 --> 00:21:27,499
There's so many awesome ones in here in Knoxville like right now.

418
00:21:27,530 --> 00:21:30,170
So, I'm gonna say, uh, Keffy.

419
00:21:30,230 --> 00:21:32,109
Keffy is your favorite restaurant.

420
00:21:32,119 --> 00:21:34,990
You know, they just did an update on the interior design in there.

421
00:21:34,990 --> 00:21:36,414
They posted it on their Insta.

422
00:21:36,534 --> 00:21:37,254
Oh, did they really?

423
00:21:37,254 --> 00:21:37,405
Oh

424
00:21:37,405 --> 00:21:37,615
yeah.

425
00:21:37,615 --> 00:21:38,365
It looks really good.

426
00:21:38,365 --> 00:21:40,014
It looks really, really classy.

427
00:21:40,225 --> 00:21:40,645
Love it.

428
00:21:40,764 --> 00:21:42,415
Very, very happy about Keppe.

429
00:21:42,415 --> 00:21:43,645
I really like that red.

430
00:21:43,645 --> 00:21:45,655
What he's doing too, over Chay Holloway.

431
00:21:45,655 --> 00:21:47,695
I mean, like, there's so many good ones.

432
00:21:47,695 --> 00:21:50,065
I mean, it's like I'm not knocking all the ones out there.

433
00:21:50,065 --> 00:21:50,995
I mean, I love 'em all.

434
00:21:51,835 --> 00:21:52,495
Oh, Oliver.

435
00:21:52,495 --> 00:21:52,915
Yes.

436
00:21:52,920 --> 00:21:53,090
Oliver.

437
00:21:53,250 --> 00:21:54,264
I love Oliver.

438
00:21:54,595 --> 00:21:56,305
I know you tried to explain it to me.

439
00:21:56,455 --> 00:21:57,415
It's, it's really interesting.

440
00:21:57,415 --> 00:22:00,024
People will ask me all the time, Hey, uh, I'm new to town.

441
00:22:00,024 --> 00:22:00,955
Where would you recommend that?

442
00:22:00,955 --> 00:22:04,045
I go and I immediately say, please go to Oliver Royale.

443
00:22:04,045 --> 00:22:04,735
Sit on the patio.

444
00:22:05,015 --> 00:22:06,315
Best cheese plate in Knoxville.

445
00:22:06,525 --> 00:22:08,925
Best cheese, you can get a couple of cocktails, a cheese plate,

446
00:22:08,925 --> 00:22:12,915
enjoy yourself, beautiful scenery, great location, and amazing food.

447
00:22:13,115 --> 00:22:14,174
Always a win for me.

448
00:22:14,265 --> 00:22:14,995
Always a win.

449
00:22:15,345 --> 00:22:17,825
Uh, favorite pub or brewery?

450
00:22:17,954 --> 00:22:19,605
Man, we are big cocktail people.

451
00:22:19,655 --> 00:22:22,645
Harvest has some amazing cocktails.

452
00:22:23,005 --> 00:22:24,584
I mean, amazing cocktails.

453
00:22:24,585 --> 00:22:26,625
The last time I was at Harvest, I needed one.

454
00:22:26,995 --> 00:22:27,915
I was like, maybe half.

455
00:22:28,365 --> 00:22:29,535
I think I'm good.

456
00:22:29,605 --> 00:22:31,085
I will not be ordering a second.

457
00:22:31,364 --> 00:22:32,575
They pour them strong.

458
00:22:32,785 --> 00:22:33,305
They do.

459
00:22:33,565 --> 00:22:35,354
I mean, they have some really good stuff.

460
00:22:35,605 --> 00:22:37,145
I mean, the Maple Room.

461
00:22:37,154 --> 00:22:40,315
The Maple Room has probably my favorite Old Fashioned in town.

462
00:22:40,464 --> 00:22:41,574
I mean, it is just amazing.

463
00:22:41,815 --> 00:22:44,504
I mean, they use pure maple syrup in there.

464
00:22:44,685 --> 00:22:45,405
It is so good.

465
00:22:45,645 --> 00:22:47,145
So it reminds me of our trip to Vermont.

466
00:22:47,155 --> 00:22:48,475
Everything, everything, I mean, if it didn't

467
00:22:48,475 --> 00:22:49,865
have maple syrup in it, I was shocked.

468
00:22:49,985 --> 00:22:50,995
It was delicious.

469
00:22:50,995 --> 00:22:53,294
Everything was delicious.

470
00:22:53,475 --> 00:22:54,945
Alright, favorite gas station?

471
00:22:55,084 --> 00:22:57,644
Um, uh, um, Ryan's.

472
00:22:57,645 --> 00:22:59,749
I mean, you know, you have to go to the local gas station.

473
00:22:59,920 --> 00:23:02,760
Do you have a favorite gas station location?

474
00:23:02,970 --> 00:23:05,090
I have found that this, it matters to me.

475
00:23:05,240 --> 00:23:08,410
Well, yeah, I mean, I live in Westfield, so there's one right outside

476
00:23:08,420 --> 00:23:12,230
on Wesley that you'll see me dropping by at least once a week, you know.

477
00:23:12,440 --> 00:23:14,920
Yeah, I actually drive from my office on South Peters

478
00:23:14,990 --> 00:23:17,600
all the way down, just so I can get to a Weigel's.

479
00:23:17,815 --> 00:23:19,095
It is very preferable.

480
00:23:19,185 --> 00:23:21,985
Yeah, I hope the Weigel family tunes into my podcast.

481
00:23:22,035 --> 00:23:24,875
I am pretty positive we talk about Weigels on every episode.

482
00:23:24,875 --> 00:23:26,784
I'm going to send them every episode and say, listen

483
00:23:26,785 --> 00:23:30,234
friends, you need to know you're on my podcast.

484
00:23:30,445 --> 00:23:30,985
That's right.

485
00:23:30,985 --> 00:23:31,355
Yeah.

486
00:23:31,705 --> 00:23:32,514
Everybody loves Weigel.

487
00:23:33,195 --> 00:23:34,425
Yeah, coffee's good.

488
00:23:34,425 --> 00:23:35,294
Everything's good.

489
00:23:35,294 --> 00:23:36,355
Everything is good there.

490
00:23:36,425 --> 00:23:38,105
All right, my friend, listen, I'm going to let you go.

491
00:23:38,295 --> 00:23:39,755
I really appreciate you.

492
00:23:39,795 --> 00:23:43,125
Let everybody know where they can find your business if they need your business.

493
00:23:43,125 --> 00:23:45,425
It's very intricate and important that we know where to find.

494
00:23:45,705 --> 00:23:47,205
Yes, it's tenhats.

495
00:23:47,235 --> 00:23:53,185
com, T E N H A T A S dot com, or you can email me directly.

496
00:23:53,185 --> 00:23:53,735
It's brian.

497
00:23:53,985 --> 00:23:55,075
strong at tenhats.

498
00:23:55,075 --> 00:23:55,405
com.

499
00:23:55,515 --> 00:23:57,835
It is such a pleasure to catch up with you.

500
00:23:57,865 --> 00:23:59,775
I hope to see you at an AGC meeting soon.

501
00:24:00,265 --> 00:24:01,905
Yes, as many as I can.

502
00:24:01,995 --> 00:24:03,307
Absolutely, you too.

503
00:24:03,307 --> 00:24:05,494
I look forward to it.

504
00:24:05,495 --> 00:24:09,135
everybody for tuning in to another episode of Connect the Knox.

505
00:24:09,135 --> 00:24:12,274
I'm Julia Hurley, Connecting Knoxville to the Nation.

506
00:24:12,424 --> 00:24:13,304
Until next time.

507
00:24:13,714 --> 00:24:15,435
Thank you for tuning into the show.

508
00:24:15,774 --> 00:24:19,174
Make sure to like and subscribe, leave a five star review

509
00:24:19,175 --> 00:24:22,125
on your podcast player of choice, and if you would like

510
00:24:22,125 --> 00:24:25,885
information on moving to Knoxville, send me a private message.

511
00:24:26,114 --> 00:24:30,175
As always, this is Julia Hurley, Connecting Knoxville to the Nation.